I applied through other source. The process took 1 day. I interviewed at Genpact (Bucharest, Bucuresti)
Interview
HR Interview by Phone
Content:
Overview of CV, motivation, and customer service experience.
Explanation of the role, working hours, shifts), and company culture.
Discussion about relocation (if applicable), contract type, and benefits.
Language Assessment (Italian & English)
Short conversation with a native/near-native speaker.
it was easy, basic jd and resume based questiones were asked. some scenario based question.Tell me about yourself.
What are your strengths and weaknesses?
Why do you want to work for Genpact?
Why should we hire you?
How do you handle pressure/stress?
Are you comfortable with night shifts/rotational shifts?
Where do you see yourself in 5 years?
What achievements have you accomplished
Interview questions [1]
Question 1
Where do you see yourself in 5 years?
What achievements have you accomplished
I applied through other source. I interviewed at Genpact (Hyderābād) in Dec 2025
Interview
1st round
Introduction
About your family
About Dussehra festival
Customer service?
What you will when customer get angry?
2nd round (Manager round)
General questions
How you going to handle angry customer
What kind of quality should be there in customer service employee
3rd round
Assessment
