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      General Motors (GM)

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      Connected Customer Specialist Interview

      3 Oct 2012
      Anonymous interview candidate
      Detroit, MI
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at General Motors (GM) (Detroit, MI) in Oct 2012

      Interview

      Contacted by HR Talent Scout in mid august. They were very kind and professional and welcoming. Had a 15 minute phone interview about the above mentioned position. Conntacted 7 days later with positive feedback. Invited to interview for the position at the GM Detroit headquarters. Very exciting morning. Two hour interview process, first hour dedicated to a company overview presentation, great benefits etc. Followed by two interviews by the hiring managers. Management is very friendly and attentive. Behavioral analysis interview questions. If you prepare and examine your skills and abilities, the answers will come naturally. I prepared, and was confident, and dressed professionally. After the interview was finished, I was told that I would receive feedback within two weeks from the Talent Recruiter. Two days later, I received a form letter in my email 'inbox'. Mgt. will continue to look for more candidates. Saddened by the news. Pretty sure that my short fall was a lack of a sales/retail or marketing background. I'm more technical, but have a deep training background. However, GM is a great company. And I recommend any bright and talented people that love automobiles,,, that you apply to this company. This company will lay the foundation for a great career and future for you, if selected as a 'new hire'.

      Interview questions [1]

      Question 1

      Do you take risk in your personally or professionally?
      1 Answer
      8

      Other Connected Customer Specialist interview reviews for General Motors (GM)

      Connected Customer Specialist Interview

      22 Mar 2014
      Anonymous interview candidate
      Saginaw, MI
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2+ months. I interviewed at General Motors (GM) (Saginaw, MI) in Jan 2014

      Interview

      Process was fair and moved very quickly

      Interview questions [1]

      Question 1

      Tell me a time when you dealt with a difficult coworker and how did you handle it.
      Answer question
      4

      Connected Customer Specialist Interview

      21 Sept 2012
      Anonymous employee
      Detroit, MI
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at General Motors (GM) (Detroit, MI) in Jun 2012

      Interview

      Found position on company website, applied, and then was followed within two weeks by a phone interview. After another phone interview, was invited a month out to the world headquarters for a formal interview. After the interview, offer was made within 2 weeks. Long process after the interview and offer phase. Kind of strange to me that they do a drug and background screen after the offer is made, but all good in the end. After the offer, they will information overload your inbox with resources and really make you feel welcome. It was a great overall experience.

      Interview questions [1]

      Question 1

      Describe a time when you had to communicate something different to one person than to another and it came back to haunt you.
      Answer question