Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Geek Squad

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Geek Squad reviews | Geek Squad jobs | Geek Squad salaries | Geek Squad benefits
      Geek Squad interviewsGeek Squad Consultant Agent interviewsGeek Squad interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Parsons Corporation
      3.7★Compensation and benefits
      avatar
      Hewlett Packard Enterprise | HPE
      3.6★Compensation and benefits
      avatar
      Concentrix
      3.6★Compensation and benefits
      avatar
      Dell Technologies
      3.5★Compensation and benefits

      Consultant Agent Interview

      12 Sept 2025
      Anonymous employee
      Baltimore, MD

      Other Consultant Agent interview reviews for Geek Squad

      Consultant Agent Interview

      1 Sept 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Baltimore, MD) in Aug 2025

      Interview

      They first sent an online interview (record yourself) with around 5-7 questions, then if you pass that you go to an in-person interview. In-person asked mostly behavioral questions regarding customer service.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question

      Application

      I interviewed at Geek Squad

      Interview

      After a short 5 minute phone call with some manager for best buy we scheduled an interview with the geek squad manager. At the time of the appointment I received a call from that manager and we had a 20 minute phone interview.

      Interview questions [1]

      Question 1

      Situation based questions; what would you do if...etc.
      Answer question

      Consultant Agent Interview

      10 Aug 2016
      Anonymous interview candidate
      Northridge, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Geek Squad (Northridge, CA) in Jul 2016

      Interview

      I applied online and week later received a phone call asking a few questions, such as my availability and what other positions i'd be interested in. during that phone call i scheduled my one on one interview in person. It was a fairly quick interview. I arrived fifteen minutes early but the interviewer was running late, so I had to wait about 30 minutes before being interviewed. They led me to the small security office because the interview room was occupied. It was a simple interview, they would select a few questions from a paper and write down your responses.

      Interview questions [1]

      Question 1

      What questions would you ask a customer to see how comfortable they are with technology and to figure out what problem they are having.
      1 Answer
      1