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      Geek Squad Consultant Agent Interview

      8 Jun 2023
      Anonymous employee
      Omaha, NE

      Other Geek Squad Consultant Agent interview reviews for Geek Squad

      Geek Squad Consultant Agent Interview

      1 Aug 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad

      Interview

      Simple, basic computer knowledge needed in order to convey to the manager you know what you're talking about. Your main duties are to talk to clients about their technical problems, you must show the manager you can handle that.

      Interview questions [1]

      Question 1

      Many charter based questions in the online questionnaire prior to interview.
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Omaha, NE) in May 2023

      Interview

      First I applied online, then was invited to first submit a video interview. I was then invited to an in person interview with the geek squad manager, about a day later, was offered a second interview with the store director.

      Interview questions [1]

      Question 1

      They asked about who you are, some scenarios, so on. Most are customer service based, as you would expect. I'd suggest talking about your IT experience (if any) when you're asked to introduce yourself and find ways to sort of tie it into certain questions where it would make sense to do so.
      1 Answer

      Geek Squad Consultant Agent Interview

      4 Jan 2022
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Richmond, VA) in Aug 2021

      Interview

      Interview is online due to covid. You will read the question and will have 30 seconds to prepare your answers. After that you will be recorded for 2 minutes. Around 10 questions total.

      Interview questions [4]

      Question 1

      tell about yourself and your goals for the future
      Answer question

      Question 2

      what would you do if a customer does not speak English and you need to help him/her?
      Answer question

      Question 3

      you're about 15 minutes to leave work and you remember you forgot to finish a task that will take one hour to complete. what would you do?
      Answer question

      Question 4

      how would you deal if you're helping a customer and you see the line growing and growing with appointments?
      Answer question
      1