I interviewed for MDP in Auto Damage. Let me just preface this by saying that if you do not have prior claims experience, don't even bother. I'm graduating with an engineering degree and I thought the other people who said that were just dumb and exaggerating, but now I see that it was true. I'll go into more detail on that later. Basically, they wanted me to work as an adjuster for 2 years until becoming a Supervisor. I was worried that I would get "stuck" as an adjuster, so it made me apprehensive about the position to start with. Anyway, there were several stages to the process:
1: Basic phone screen. Just checks that you are interested in the position and a career with GEICO. Make sure to say that you are NOT interested in going to grad school, and that you see yourself staying at GEICO indefinitely if offered the position.
2: Phone interview. Really easy questions about previous leadership experience, your plans for the future, and gives you an opportunity to ask a few questions. If you didn't have a job where you were a manager or supervisor, these questions will be tough, if not impossible to answer. Don't expect to be able to rely on extracurricular activities, as all of the questions are geared towards work experience. My interviewer was very polite and I felt the interview was conversational yet still professional.
3: Testing/Role Play: Others have said they had testing first, but I was given the role play first. You're given a 20 page packet, a bunch of poorly photocopied forms, and a low-quality, choppy audio recording of the packet that you're expected to read along with. The instructions are bloated and unclear, and you are expected to memorize all 20 pages to a T after reading over it once. The instructions told me I would be using some of the forms I was given at the start, but when they began the role play I was given a different form. I tried to coax the interviewer (acting as a "customer") along through the form, but he wouldn't give me all of the information I needed, and I couldn't find any hints amongst the 60+ pages of paper scattered over the tiny desk. Hence, do not expect to perform well in the role play unless you have worked as an adjuster before, because they really make you go off-road here. About 20 minutes into the role play I thanked them for their time and left. I probably could have pushed through the role play and passed (maybe they just want to see what happens when you're thrown in the deep end), but I have plenty of other career options that I decided to pass on GEICO.
