I applied online. The process took 4 days. I interviewed at GEICO (Virginia Beach, VA) in Mar 2015
Interview
I guess my experience is more for the older worker who has been out of the loop for a while:
I applied online just a few days ago. I was given a link to schedule a telephone interview. My telephone interview was just 30 minutes ago and it lasted maybe five minutes! I was just told the hours of training, the hours of the job and what the pay would be. My interviewer asked about my commute and if I thought I could handle the hours. He also wanted to know a little about my past work history. I've been out of the job market for quite some time and think that's a negative for many employers but I answered honestly. That was about it. He didn't ask why I wanted to work for GEICO or if I had any questions to ask. At the end, he told me he would pass this info on to his supervisor and if she was interested, she'd call me back. Judging by the previous experiences given here, I didn't get the job. I have extensive call center training and love that type of environment. I really wanted this job. Oh, well! GEICO's loss WILL BE (I'm very optimistic!) some other company's gain.
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
I applied online. I interviewed at GEICO (Tampa, FL)
Interview
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Interview questions [1]
Question 1
1. Tell me a time when you had to deal with a customer and provided empathy?
