I applied online. The process took 1 day. I interviewed at GEICO (Virginia Beach, VA) in Dec 2015
Interview
5 step process. One of the steps is going into the call center environment and listening in with an agent. I would recommend to really take a moment and think if you can see yourself in this environment daily. It can be exhausting for most people. Offered position on same day after 5 steps. Expect to be there for about 4 hours or so with wait time between steps. Hair follicle drug test and background check after job offer.
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied online. I interviewed at GEICO in May 2026
Interview
You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour