Applied online for the roles of Barista and Kitchen Team Member at a new store. I was invited to a trial shift at a nearby store but the email did not mention which job this was for, so I had to email them back to find out that this was for the Kitchen Team Member role. The recruiter I spoke to mainly asked questions about my studies and availability. There were only two actual “interview” questions. I then went and spent about 10 minutes helping prepare some almond croissants with the two members of kitchen staff there. I was told that I would be given the outcome the following day, but did not hear back until the following week (I was unsuccessful). I responded asking for feedback and they did not respond to this until a month later, saying that the recruiters noted that I did not have enough experience.

I was showed around the work area and then had a half an hour trial. Basically just followong the recipe provided and doing the food prep. HR asked some basic questions afterwards.