I am sorry to hear that your interview didn't go well. While we are known to our customers that we hire great people and putting customers first, our recruiting and interviewing process does take longer than we like to see. We have 4 steps interview process: 1, recruiter initial phone screen. 2. technical/competency interview. 3. management interview for team fit. 4. executive interview for company culture fit. I am working with the Project Managers and recruiting team to find ways to shorten the timeline and expedite the process by putting interviewing as a higher priority.