I applied online. I interviewed at Full Sail University (Winter Park, FL)
Interview
super easy. Just sell that you want to stay there long term and that you love being on the phone for hours making students pay for an education they can't afford, whoops I meant "serving the student."
The department has crazy high turnover so they want to ensure that you will stay forever.
The culture is upbeat and positive. Be as outgoing and positive as possible. If you're negative in the interview, managers will know that there's no way your spirit will be able to handle the job so they probably won't hire you.
Also, being a "yes" person is great. The department is basically a day care with lots of early 20 somethings who are not confident and easy to boss around.
Interview questions [1]
Question 1
How did you handle a customer who had a problem and/or was upset?
I applied through a recruiter. The process took 1 week. I interviewed at Full Sail University (Winter Park, FL) in Apr 2016
Interview
I came in facing a panel of 5 employers and you think that would be intimidating. However, it was the complete opposite. They were happy to talk to me and made me feel welcome and comfortable. It felt more like an open conversation in which I shared with them and also heard each of them.
Interview questions [1]
Question 1
Have you ever been in this kind of setting where you are talking on the phone a lot and engaging another person in conversation?
What skills do you have that would make you be a good fit for this job?
What attracted you to Full Sail and what made you want to apply for this position?
I applied online. The process took 2 weeks. I interviewed at Full Sail University (Winter Park, FL) in Sept 2011
Interview
A basic interview covering resume and skills. The staff is concerned about people fitting the University's culture. I think this helps produce an interesting and enjoyable work environment. It is also important that people work closely, as their is limited training and you will learn many basic job functions from your coworkers.
