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      Top companies for "Compensation and Benefits" near you

      avatar
      Wilhelmsen Group
      3.5★Compensation and benefits

      Solutions Specialist Interview

      2 Dec 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FreightPros (Austin, TX) in Sept 2016

      Interview

      I applied online and in a few days the recruiter contacted me and we found a time to speak on the phone. She asked me questions like, "How does your experience relate to this job?" and "When was a time you dealt with a difficult customer?" She said she was going to send me an assessment that consisted of math and short answer questions. I completed that in a day or two then e-mailed to tell her I was finished and thanked her for all of her help during the process. A week later I called her twice to see if there were any updates and she never answered. I also e-mailed her and I never got a reply. Obviously I didn't get the job but for her to not even answer my calls or e-mails is very unprofessional and downright rude.

      Interview questions [1]

      Question 1

      Explain a time you dealt with a difficult customer and how did you handle it?
      Answer question
      3
      avatar
      FreightPros response
      9y
      I am very sorry we have not gotten back to you! This is not typical for us, and we do our best to respond to each applicant. Currently, we are accepting applications for future Solutions Specialist openings, and are not actively hiring in this department. We have always done our best to give our estimated timeline with each applicant. If you have completed the phone interview and our online assessments, you have done everything you need to! When a position opens up we will be sure to contact you. Please feel free to call us if you ever have any questions.