I applied through an employee referral. The process took 2 weeks. I interviewed at Four Seasons (San Francisco, CA) in Sept 2015
Interview
I had phone interviews with the HR manager and was brought in to meet with the Director of F&B, Hotel Operations Manager, and Hotel General Manager. The initial interview with the Director of F&B was structured and formal. The following interviews were a bit more casual
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond for a guest
3 interviews, job offer out of the blue. Basic questions. Easy for the most part. Not a ton of communication during the process. Had to move quickly after the offer was made
You start with a phone interview if you live abroad, otherwise HR is the first stop. Then the games begin. Count on spending the entire day there. First, it's HR and potentially one more. Then it's the department manager, then his director then sometimes the hotel manager and almost always the GM finishes.
