I applied online. The process took 5 weeks. I interviewed at Four Seasons (Toronto, ON) in Jan 2017
Interview
Applied online through their corporate website. About a month later get a call back from human resources to see if I was still interested in the position. Went into HR department at the hotel and had a series of face to face interviews, four in total; all positions in the company have four interviews. They want to see if you are the right fit and base it on attitude. Took about month and half from the time I applied
Interview questions [1]
Question 1
Give me an example of a time when a guest was unhappy with your service, how did you rectify the situation?
Horrible experience, for the first initial phone interview, the recruiter was 10 minutes late to the call and didn't even apologize when he was late. For the in person interview, we scheduled it at a time on Friday and I show up to the interview and I'm waiting for 25 minutes until he comes downstairs to inform me that he thought I canceled the interview when I absolutely did not cancel it and wasted my time and had the nerve to ask me to reschedule. Extremely unprofessional and I will not be rescheduling that interview.
Very quick and easy, the interviewers were friendly and cheerful and we’re passionate about the company. I enjoyed speaking to different members of the team during my interview process. After an initial round I got a call back with an offer.
Interview questions [1]
Question 1
Are you comfortable multi-tasking and standing on your feet?
I applied online. I interviewed at Four Seasons (Orlando, FL) in Aug 2021
Interview
All scripted questions, very self righteous attitudes, very pompous interviewers. They do not ask about you, they don't care. They do not get to know the applicants or realize they have gold in their hands.