Phone interview with the recruiter was good. When I came in for an on-site interview, it all turned horrible. Not being from LA, I drove 3 hours to the interview. The HQ is in a shady area; I'd honestly be kind of scared to work late nights there. When I walked in, the interior was pretty nice - kind of like a nicer version of every F21 store without the messy racks. The person that interviewed me was 10 minutes later (so unprofessional), did not speak English well, and on top of that, told me she didn't prepare for me to come in. She threw around buzz words but could not seem to explain them. I was concerned because the recruiter told me she was basically the head of the team, but she couldn't even communicate the team dynamic and goals to me. She told me about her time at F21 and I knew at once that she got the position only because she knew the people in charge. The next interview was with her boss. She also could not tell me about her vision for the team. I left the interview wondering why they were in charge of that particular department. A waste of my time. All of these factors during the interview made me seriously question the company. After reading all the negative reviews on glassdoor, I knew at once I did not want to be part of the company. It seemed unorganized and felt like management didn't know what they were doing. Disappointing because I actually like shopping at F21.

Started with a phone interview then an in person interview with the Supervisor for my position. The on boarding process was smooth and personable. The recruiter at the time was very upbeat and answered all my questions. She even followed up with 2 or 3 additional calls after the interview.