I applied for the VP of Product and Consumer Experience role and was contacted for an initial phone interview approximately six months after submitting my application. While timelines can vary, the delay felt notable for a senior leadership position.
The first scheduled interview was missed without advance notice. It was later rescheduled, and the interviewer joined the second meeting about 10 minutes late. During the conversation, she turned off her camera while I was speaking without explanation, which made it difficult to gauge engagement. For an executive-level discussion, I would have expected a more professional and attentive dynamic.
When describing the role, it appeared she was reading from prepared notes. Preparation is appreciated, but the exchange felt somewhat transactional and surface-level. The questions were largely generic and did not meaningfully explore product strategy, consumer experience leadership, or operational complexity.
There was repeated emphasis on the company being “a logistics company, not a food company.” While that distinction may be important internally, the framing felt overly simplistic given the realities of operating in a hybrid model. The discussion lacked the strategic depth one would expect at this level.
The outlined hiring process includes multiple additional stages, including a take-home project and several on-site interviews. Due diligence is certainly appropriate for a VP role. However, when combined with the six-month delay, a missed interview, late arrival, camera disengagement, and a highly complex process, it raised concerns about internal alignment and respect for candidates’ time.
Overall, the experience suggested an organization that may still be working through process clarity and executive alignment.
