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      Flexport

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      Data Operations Associate Interview

      28 May 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Flexport in Mar 2019

      Interview

      Applied initially via employee referral and took part in 4 different steps: 1. One-way video interview on Convey IQ. Had 48 hours to complete this. 2. 30 min phone screen with a recruiter. 3. 2 hour video interview with 3 current employees at the office I applied to. First 30 min block was with a current Data Ops Associate, second 30 min block was with the potential manager for the role, last hour long block was for a case with another member of the Operations team. Case is quantitative (what is the most efficient way to move this hypothetical shipment?) but the math is very simple/done on the calculator of your phone. Imperative to ASK QUESTIONS. You are given information but not nearly enough to reach a decent answer unless you are incredibly familiar with lots of industry jargon. 4. 1.5 hr on-site interview at the Flexport office closest to my location (not the one I applied to). First 30 min block with another Data Ops Associate, 2nd 30 min block with other Ops member, last 30 mins with a manager of those roles. Entire process, from initial one-way video interview to accepted offer, took about a month and was an overwhelmingly positive experience. Absolutely necessary to do research before-hand and develop a basic understanding of the company, freight forwarding and logistics in general (search for articles, YouTube videos, Spotify podcasts, etc.). Also, obviously, prepare for basic behavioral questions. I was asked every question listed below at some point in this process.

      Interview questions [17]

      Question 1

      Do you prefer working independently or as part of a team?
      Answer question

      Question 2

      Describe a difficult work situation and how you overcame it.
      Answer question

      Question 3

      What can we do to put you in a position to succeed at Flexport?
      Answer question

      Question 4

      Tell me about yourself.
      Answer question

      Question 5

      Talk about a time when you were wrong.
      Answer question

      Question 6

      What is hardest for you in a team environment.
      Answer question

      Question 7

      What challenges does Flexport face going forward?
      1 Answer

      Question 8

      Walk me through the entire supply chain of an iPhone.
      1 Answer

      Question 9

      What type of work environment do you thrive in?
      Answer question

      Question 10

      Explain the pros and cons of shipping freight by air vs. water.
      1 Answer

      Question 11

      What do you know about Flexport?
      1 Answer

      Question 12

      Tell me about a time when you failed and how you responded.
      Answer question

      Question 13

      Talk about handling a difficult situation.
      Answer question

      Question 14

      Tell me about an experience where you worked with someone you disliked.
      Answer question

      Question 15

      If you get this job, what is one dream client you'd like to work with?
      Answer question

      Question 16

      What does Flexport's ideal client look like?
      1 Answer

      Question 17

      Describe the world's greatest logistician.
      1 Answer
      10