Received a phone call to come in for an interview after handing my CV into the store, the interview was very brief and was just on the shop floor with the manager. Asked why I'd like to work there and how often I would be able to work and when I could start. Then I had to take in my passport and answer a pack of questions about health and safety etc. Started work a few days later.

Telephone invitation; on arrival found several applicants who, like me, had no indication given of a group interview. We were brought into a clean studio and sat down, given a description of the company, then we introduced ourselves to the group with an interesting fact about ourselves. We then had three tasks to complete in small groups or pairs; the first was making a hat out of paper, the second was a game to instruct a partner on how to draw an object without actually saying the name of the object, and the third was to write down three keywords on customer service and explain to the group why they were important. Then, the manager took us one by one back to the café area where we underwent a one-on-one short interview. Later that evening we were rung by the manager who offered the job and invited us for an induction the next day.