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      Fiserv

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      Related searches: Fiserv reviews | Fiserv jobs | Fiserv salaries | Fiserv benefits | Fiserv conversations
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      Customer Service Representative Interview

      12 Jul 2025
      Anonymous employee
      Omaha, NE
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fiserv (Omaha, NE) in Jul 2025

      Interview

      Standard two interview process. First on the phone then a teams meeting. Recruiter was pleasant and followed up in a timely manner. I’ve seen negative reviews about working for this company. Overall my experience was pleasant

      Interview questions [1]

      Question 1

      Talk about a time when you encountered a problem you didn’t have an immediate answer to. What steps did you take to solve it?
      Answer question

      Other Customer Service Representative interview reviews for Fiserv

      Account Manager Interview

      21 Aug 2024
      Anonymous interview candidate
      Milwaukee, WI
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Fiserv (Milwaukee, WI) in Jul 2024

      Interview

      Will offer you to apply to a position they choose. Send you to the 6 panel interview and make you feel like a perfect fit and super impressing. Then totally ghost you after. Or will have someone else (totally over qualified) apply just to get rejected at 12 am. Have them reapply, just to ghost them too.

      Interview questions [1]

      Question 1

      Where do you see yourself in the next 5 years?
      Answer question

      Customer Service Representative (CSR) Interview

      31 Jul 2024
      Anonymous interview candidate
      Gurgaon, Haryana
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Fiserv (Gurgaon, Haryana) in Jun 2024

      Interview

      What stood out to me was the company's clear commitment to their employees and candidates. They provided detailed information about the company culture, benefits, and growth opportunities. It was evident that Fiserv values its employees and invests in their development. Overall, the interview process was smooth and positive, and it left me with a strong impression of Fiserv as a great place to work. Even though I have yet to hear the final decision, I would highly recommend this company to anyone seeking a supportive and dynamic work environment.

      Interview questions [1]

      Question 1

      The interviewers were friendly and asked thoughtful questions like: 1. Why are you interested in this CSR position at? 2. How do you handle difficult or irate customers? 3. Can you give an example of a time when you went above and beyond for a customer? 4. How do you manage your time during a busy workday? 5. What strategies do you use to resolve conflicts? They also shared detailed information about the company culture, benefits, and growth opportunities, showing their commitment to employees. Overall, it was a positive and well-organized process. Highly recommend Fiserv for anyone seeking a supportive and dynamic work environment.
      Answer question

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