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      First Cash

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      Customer Service Representative Interview

      23 Apr 2018
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at First Cash (Indianapolis, IN) in Apr 2018

      Interview

      Got called in for a next-day interview. When I went in I was greeted by the manager, who introduced me to HIS manager. His manager proceeded to micromanage him and took over the interview completely. I was told that they had a two-interview process...for a pawn shop job paying $9-$10/hour; totally ludicrous. They also wanted you to be able to go between stores during your shift. I'm not sure how they're still in business or why they needed more CSRs when there were no less than 6 working behind the counter when I got there early afternoon on a weekday.

      Interview questions [1]

      Question 1

      Asked a lot about why I left certain jobs and notice given. Were very disrespectful.
      Answer question

      Other Customer Service Representative interview reviews for First Cash

      Customer Service Representative Interview

      26 Jul 2016
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at First Cash (Atlanta, GA) in May 2016

      Interview

      Went very easy, very laid back, they asked me simple questions, my background in customer service, how long have I been in retail, do I know how to sale.. Ect

      Interview questions [1]

      Question 1

      Custom service background, history of dealing with rude customers, salary negotiational
      Answer question

      Customer Service Representative Interview

      26 Feb 2015
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at First Cash

      Interview

      Applied online and received a call a few days later to meet with the store manager.Interview took about 30 minutes and was pretty straight forward. Questions were very basic and mainly based on past work experience Received a call the following day with a job offer.

      Interview questions [1]

      Question 1

      How would your last employer describe you?
      Answer question

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