I applied online. The process took 3 days. I interviewed at Federal Student Help
Interview
The interview process was pretty straightforward. The interviewer asked basic interview questions with focus on customer service skills as that is one of the most important skills you would be using at the job. Overall, a decent experience
Interview questions [1]
Question 1
On a scale of 1-10 how would you rate your customer service skills?
It was a pretty straightforward and standard process. Met with the manager for about 20mins and was asked standard interview questions. Received a call the next day with hiring decision.