I applied online. The process took 3 weeks. I interviewed at FedEx Office (Chicago, IL) in Apr 2016
Interview
Interview process was extremely long (three weeks +), and it takes a month to start orientation. So plan your two weeks notice after hearing your start date first. I immediately submitted my two weeks notice and was out of work for two weeks due to this craziness.
Interview questions [1]
Question 1
Describe an extraordinary customer service expeience
I applied online. The process took 2 weeks. I interviewed at FedEx Office (Oakville, ON)
Interview
Interview was very well organised. Manager communicated well and describing the hiring process very effectively. It took quite a bit time after I had my interview because I had an interview with the district manager as well after I had an interview with the centre manager.
Interview questions [1]
Question 1
Describe a situation where you had a difficult customer and how did you take care of the situation?
I applied online. The process took 1 week. I interviewed at FedEx Office (Falls Church, VA) in Dec 2016
Interview
One phone interview, Manager called me why i am interested in this position. and schedule a date for onsite interview. After one onsite , he called me to fix a date for interview with a district manager
Interview questions [1]
Question 1
How will you inspire a customer to purchase your products. give an example