I applied online. The process took 5 days. I interviewed at Farmers Insurance Group (Oklahoma City, OK) in Mar 2014
Interview
One phone interview with a recruiter followed by an interview at the office with a manager and several supervisors in the department. Very relaxed atmosphere. They don't specifically explain what they're looking for but the expectation is that you'll follow the BBZi model. They're looking for strong examples and full explanations
Interview questions [1]
Question 1
How do you know if a customer has a good understanding of what they've been told?
I applied online. I interviewed at Farmers Insurance Group (Oklahoma City, OK) in Aug 2016
Interview
Phone interview was the initial contact with the company recruiter. Simple questions - about work history, school, time available, and if I can work in a busy environment. Then an in person interview on location.
Interview questions [1]
Question 1
How would you handle an upset customer?
How would you deal with a customer who disagrees with your value on their vehicle?
Can you juggle multiple things at once?
I applied through an employee referral. I interviewed at Farmers Insurance Group
Interview
Quick, behavioral questions, two interviewers in the room with you. The entire process took about 1 1/2 hours. That's really all i can't think of to say about it. It was a standard interview process.
Interview questions [1]
Question 1
Name a time when you had to overcome a tough situation
I applied online. The process took 1 week. I interviewed at Farmers Insurance Group (Olathe, KS) in Apr 2015
Interview
I had two phone interviews and then I was asked to come into the office. I first interviewed for an entirely different position and when it was over, I received a call that they would like me to come back and interview for another position. When I interviewed the first time, it was all situational questions. The second time was just a basic conversation and a very laid back interview.
Interview questions [1]
Question 1
Describe a time that you had to handle an upset customer?