Farmers Insurance Group Billing Customer Service Representative interview questions

Applied on line. Received a call a few days later from recruiter to schedule a phone interview. Recruiter was a total waste of time. I could hear her talking with someone else while I was answering questions. She could not answer any questions I had about the specific job functions nor could she answer any questions about the office or what other departments were in the office. Then she said I would hear back within a week but never received a response. Did not respond to my follow up email either. Needless to say I did not send a second one.