All done online via a link where you record your answers to the questions, you also have a couple of attempts before having to submit your response. Overall a simple process and they get back to your fairly quickly to say if you have been successful or not.
Interview questions [1]
Question 1
Tell me a time you used your customer service skills to go above and beyond for a customer
I applied online. The process took 3 days. I interviewed at FM Outsource in Dec 2022
Interview
Really easy onboarding. Video interview, so you could prepare answers and retake if you messed anything up. Found it very straightforward. Never actually had to speak to a human until the point after I’d been offered the job.
Interview questions [1]
Question 1
Where have you had to demonstrate good customer service before?
