I applied online. The process took 4 weeks. I interviewed at Experient in Oct 2018
Interview
I was asked to set up a phone interview only a few days after applying. They were quick and professional. I did not get offered the job but am grateful they let me know instead of not saying anything like most companies.
Interview questions [1]
Question 1
Talk about your experience, problems you've solved, etc.
It was a great interview. They responded very quickly to my application submission and sent an offer letter in a very timely manner. Deliver excellent customer service via inbound client phone calls, chats, or email correspondence.
Work as part of the team to meet ASA (average speed of answer) goal of 2 minutes or less for calls and chats.
Consistently respond to customer emails within a 24-hour period.
Demonstrate professionalism through all communication mediums and interdepartmental collaborations.
Demonstrate independent ability to organize workload and manage deadlines and tasks.
Establish and maintain knowledge of computer programs, best practices and proficiency with all internal systems and tools.
Attend and participate in all department and team meetings.
Contribute to meeting objectives by providing solutions and constructive feedback.
Interview questions [1]
Question 1
Focused on customer service and how do you handle conflict scenarios. Deliver excellent customer service via inbound client phone calls, chats, or email correspondence.
Work as part of the team to meet ASA (average speed of answer) goal of 2 minutes or less for calls and chats.
Consistently respond to customer emails within a 24-hour period.
Demonstrate professionalism through all communication mediums and interdepartmental collaborations.
Demonstrate independent ability to organize workload and manage deadlines and tasks.
Establish and maintain knowledge of computer programs, best practices and proficiency with all internal systems and tools.
Attend and participate in all department and team meetings.
Contribute to meeting objectives by providing solutions and constructive feedback.
I applied in-person. I interviewed at Experient (Frederick, MD) in Jul 2019
Interview
It was two interviews, the first was about analyzing some code, some java script questions like the process of send a get and post request. Second interview was more about object oriented design questions and also more personal questions about what you like to do and what got you interested in computer science.
Interview questions [3]
Question 1
Analyze what a this method is doing. For me it was a simple method to calculate the total tax on a purchase.
There are 7 girls in a bus. Each girl has 7 backpacks. In each backpack, there are 7 big cats. For every big cat there are 7 little cats. what is the total number of cat legs
I applied through a recruiter. The process took 1 week. I interviewed at Experient (Frederick, MD) in Jan 2019
Interview
They asked me a bunch of questions about OOP. Then asked me some problem solving questions, and finished up with my career aspirations. Overall the two guys who interviewed me were very friendly, and professional.