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      Experian

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      Customer Service Associate Interview

      18 Aug 2018
      Anonymous employee
      Allen, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Experian (Allen, TX) in Aug 2014

      Interview

      I applied online in 2011. I remember doing some skills testing and also a phone interview with an HR representative out of California. And then I got a face to face interview in Allen Texas with two of the managers.

      Interview questions [1]

      Question 1

      Customer service questions
      Answer question

      Other Customer Service Associate interview reviews for Experian

      Customer Service Associate Interview

      2 Aug 2022
      Anonymous interview candidate
      Leeds, England
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Experian (Leeds, England) in Jun 2022

      Interview

      Very relaxed, casual, informal. Did the 1st interview, was then invited for 2nd interview, which went well. Was then told to expect an answer in the next few days....and I think you know what's coming... ... That's right! Absolutely nothing. It seems that 'ghosting' is what they do at Experian, which, in this day and age, and for a company which prides itself in employee wellbeing, is pretty poor, let's be honest. Despite emailing the recruitment team, absolutely no contact was made with me, essentially meaning the whole thing was a waste of time. Just be aware if you for an interview here - read the other reviews, and you'll find this isn't an isolated case; they simply don't care enough to at least let you know you haven't been successful. Forewarned is forearmed.

      Interview questions [1]

      Question 1

      What attracted you to work for Experian?
      Answer question
      2

      Customer Service Associate Interview

      9 Aug 2016
      Anonymous employee
      Allen, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Experian (Allen, TX)

      Interview

      Applied through careerbuilder, received a call a week later for a phone interview, scheduled an in person interview a week later and got the job and started about 2 and a half weeks later.

      Interview questions [1]

      Question 1

      What is you greatest strength?
      1 Answer
      1

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