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      Esri

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      Related searches: Esri reviews | Esri jobs | Esri salaries | Esri benefits
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      Customer Service Representative Interview

      3 Sept 2020
      Anonymous interview candidate
      Redlands, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Esri (Redlands, CA) in Aug 2020

      Interview

      The interview process was extremely long and there is no justification for such a lengthy process with an entry level position. I had applied to positions that required a college degree. I am a student and completing my degree as we speak. The recruiter told me, everyone told me, that I have amazing skill sets. I was in 2 different branches of the military and I'm a professional nurse. They told me to apply to one of the few jobs that doesn't require a degree, customer service. I applied, interviewed 6 times over 4 months only to get a call from the recruiter saying they gave the entry level position to a candidate with a college degree! Insulting and not veteran friendly, 8 years in the military should outweigh a paper diploma every day of the week.

      Interview questions [1]

      Question 1

      They asked me to highlight my transferable skills.
      1 Answer
      4

      Other Customer Service Representative interview reviews for Esri

      Account Manager Interview

      20 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Esri

      Interview

      Very professional with good communication and a good timeline of response. It’s quite a few interviews but it feels like you’re being appropriately vetted to be a good fit on a team.

      Interview questions [1]

      Question 1

      What does GIS mean in your own words
      Answer question

      Account Manager Interview

      10 Feb 2026
      Anonymous interview candidate
      Olympia, WA
      No offer
      Negative experience
      Average interview

      Account Manager Interview

      20 Aug 2025
      Anonymous interview candidate
      Louisville, CO
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Esri (Olympia, WA) in Jan 2026

      Interview

      A recruiter reached out and encouraged me to apply based on my background. After a basic screening call where we confirmed by background as being directly relevant (hence their encouragement to apply), "I'll reach out to you early next week". I sent a follow up email after a week. Ghosted. No courtesy email.

      Interview questions [1]

      Question 1

      Do you have any direct experience in this particular vertical. Answer: yes.
      Answer question

      Application

      I applied online. The process took 2 months. I interviewed at Esri (Louisville, CO) in May 2025

      Interview

      Straight-to-the-point 30min initial video interview with HR rep and then forwarded to prospective supervisor for 60min interview. The prospective supervisor was casual. There were a handful of questions that got us back into a more formal interview process in between chatter. These included behavioral questions including a couple of scenarios. There was also an open-ended question about how I would go about engaging the prospective account. I tried to get detail about what the supervisory style was and what priorities were, but the prospective supervisor wasn't very reflective or forward-thinking. They even acknowledged that the role was largely about getting a paycheck. Was disappointed that there was no direct follow up from prospective supervisor despite a thank you email and even a question or two over a few weeks following the interview. Just received a notice from HR rep that Esri was passing me over but to keep looking for other opportunities. The position continues to be advertised and unfilled for maybe 5 months now.

      Interview questions [1]

      Question 1

      Describe how you would handle this account.
      Answer question