I applied online. I interviewed at Ericsson (Dubai) in Oct 2023
Interview
Fist started with 30 minutes call Then the second interview was pure technical with 3 experts meanly about the daily routine work at noc as incidents manager how you prioritize issues how to escalate and follow till it been resolved
Interview questions [1]
Question 1
What is your role in daily work in incident manager
I applied online. The process took 2 days. I interviewed at Ericsson (Noida) in Sept 2018
Interview
A day of Interview it was, Arrived at 9 AM and was interviewed at 5 PM. 16 peeps in the block appeared for this position. A lady appeared late at 5 PM and was allowed as well. couple of guys had to leave due to extreme delay. i was interviewed for 1 hour approx and i could see how tired was my hiring manager (my current manager). I was delighted with the way is was interviewed. My hiring managers introduced themselves with bright smile and then we proceeded with rest of the questions. Focus was on quality of answers provided.
Interview questions [1]
Question 1
What is ITIL Lifecycle? , What is Incident Lifecycle ? , How do we verify an ECR ?, etc.
I applied through an employee referral. I interviewed at Ericsson in Sept 2018
Interview
The interview process was very streamlined and detail oriented. I found that it is better to go prepared about the ITIL framework for the mentioned role. The manager was very professional and explained in detail the roles and responsibilities. One of the best interviews
