Process took less than a month. It was the usual customer service representative interview. Not hard at all. I would say the interview process was super easy. Nothing difficult at all. The usual interview questions. In the form of tell me a time
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer. What were the results and how did you deescalate the situation
I applied through an employee referral. The process took 1 week. I interviewed at Equitable in Feb 2020
Interview
Very relaxed and relatable interviewer. they provide a lot of additional education around what they do and what their expectations are in their training process, which is helpful to make a decision
I applied online. The process took 3 weeks. I interviewed at Equitable (Charlotte, NC) in Mar 2016
Interview
I completed the application online and was contacted by a recruiter about a week later. The contact from the initial recruiter was like a prescreen. I was contacted about a week later for an actual phone interview with a different person. I was contacted about a week after that to schedule an in person interview onsite. I interviewed with the call center director and a trainer.They said that they would contact me within 3 weeks to let me know if I got the job. I was actually contacted 2 days later with a more than reasonable job offer
Interview questions [1]
Question 1
Are you available to work between the hours of 8am and 7pm
