I applied through a recruiter. The process took 1 week. I interviewed at Epiq
Interview
I was asked why I fit the role. I detailed my previous experiences working in customer service and cases where I displayed my de-escalation techniques, and was hired on the spot.
Had a 15 min video interview with the recruiter, waited a few days and the recruiter got back to me and scheduled a in-person interview with the manager. Had the interview with the manager and 1-2 wks. later, got an offer
Clear and structured interview process with relevant questions aligned to the role. Communication was timely, though feedback could be more detailed. Overall, a professional experience that reflects well on the organisation.
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