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      Shift Manager Interview

      17 Apr 2019
      Anonymous employee
      Lindon, UT
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Entrata (Lindon, UT) in Feb 2018

      Interview

      I was already an employee (a Coach), applying for a Shift Manager position. It was fairly short, simple, and unscripted. [the following times are approximate] Recruiters email the whole department a listing of internal job openings, and I found one I was interested in (Shift Manager) so I followed the instructions to email an Associate Director, attaching my resume. Having worked with the company for some time (a year), they were familiar with, and had previously interviewed, me. They asked the typical questions, then one brain-teaser type question. They got back to me about a second interview the following week, where I did a presentation on a topic selected from a list they provided. They got back to me after another week, for a final meeting with the VP and 2 Associate Directors. I was told 1 other candidate had gotten that far, then told I got the position a week after that.

      Interview questions [4]

      Question 1

      How would you help an agent who is unmotivated?
      Answer question

      Question 2

      What are some examples of changes at work and how you've dealt with them?
      Answer question

      Question 3

      Why do you want to be a Shift Manager?
      Answer question

      Question 4

      What sets you apart as a candidate for this position?
      Answer question

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