Very situational based. Asked for real life example and wanted to know things in detail. If you haven’t actually done it, it’s going to be hard to kind of make up. But nothing too crazy if you have worked in customer service and have experience.

I had three round of interviews the first and last weren’t that bad, but my second interview with the district manager, I sweat so much. It was really intense. They want competitive people, so most everyone is an athlete. The job itself is long hours, and highly tracked activy and sales.