I applied online. The process took 2 weeks. I interviewed at Embassy Suites (San Diego, CA) in Mar 2013
Interview
Breif phone screening, then in person interviewer. In person interview was one on one. The interviewer was kind and friendly. They were helpful to me and didn't get frustrated if i took my time answering a question. We got along well and it was not as nerve racking as other interviews. After this i had to interview with the General Manager. They ultimately offered me the job in the second interview.
Interview questions [1]
Question 1
Whats the first that comes to mind when i enter a hotel.
I applied in-person. The process took 3 weeks. I interviewed at Embassy Suites
Interview
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
I applied in-person. The process took 2 days. I interviewed at Embassy Suites
Interview
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Interview questions [1]
Question 1
Basic interview questions about my resume and experience
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.