I was on the fence on perceptions of pharma companies and the purported “arrogance” with their pricing model justification and the recent revelations of their lobby investments. I interviewed with Eli Lilly in March and I never received a letter or a phone call regarding my status. As a seasoned professional, a courtesy communication is appropriate given the sacrifice of time I spent researching and taking personal time off from work to fly to Indianapolis for an in-person interview. This is disrespectful and a poor reflection of the Eli Lilly culture when the hiring manager or talent representative choose to not respond with a canned letter or phone call. This is simply arrogance on display and do not complain when you put forth the claim that their is a talent shortage. Perhaps your end-to-end interview process is flawed and requires attention. I challenge the Talent/ HR leadership team to research the candidate experience / journey to have first-hand knowledge of this broken “customer” experience. Candidates are customers as well either as a community stakeholder or consumer of the pharma products. If given a choice on a prescription, I would decline any Rx with an Eli Lilly label. I will vote with my wallet and the power of my opinion.