I applied online a few times before someone got back to me, eventually I got a phone call to arrange an interview. The first interview was with recruitment she was very friendly, she asked personal questions to get to know me and my personality. After the interview I received a phone call to arrange a second interview, the second interview was more formal I was interviewed by an ops manager and asked technical questions about operating systems etc. I recieved a phone call a week later to say I got the job and had to attend 2 weeks training.