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      ELMO Software

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      Customer Success Manager Interview

      6 Jun 2026
      Anonymous interview candidate
      Melbourne
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ELMO Software (Melbourne)

      Interview

      I was told that the first round would be conducted in person and the second round would be online. I spent two Sundays preparing for both interviews. Then, at the last minute before the interview, another interviewer was added to the panel and both ended up being in their office. I took time off from my current job twice to attend to their office interview. agreed to a potential pay cut, travelled to the office, and even attended an interview after 5:00 pm (yes, after 5:00 pm) for this opportunity, which, in hindsight, feels unreasonable that I agreed to all of this. I felt that my time was not respected. While I acknowledge that I was a bit rusty during the interviews, as I have been busy with work and have not been actively searching for a new role, I also felt that there was very little respect shown by the interviewers. A couple of them frequently interrupted me while I was speaking, and when it was finally my turn to ask questions, the responses I received were extremely vague. I struggled to understand what they were actually looking for or what they truly expected from this role.

      Interview questions [1]

      Question 1

      how do you use AI at work?
      Answer question

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