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      Customer Service Associate Interview

      10 Jul 2018
      Anonymous interview candidate
      Newark, DE
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Discover (Newark, DE) in Jun 2018

      Interview

      I just had the phone interview, it was about on for about 20 minutes. The recruiter was nonchalant about it and felt like she just wanted to get off the phone as soon as she got started.

      Interview questions [2]

      Question 1

      Tell me about the experience you have on your resume
      Answer question

      Question 2

      Past experience as a customer service representative
      Answer question

      Other Customer Service Associate interview reviews for Discover

      Customer Service Associate Interview

      6 Apr 2022
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Discover (Salt Lake City, UT) in Apr 2022

      Interview

      It was about a 40 minute interview and at the end they had you listen to some voice calls. It was overall in between easy and difficult but I don’t know if I got it

      Interview questions [1]

      Question 1

      Name a time that a customer got mad at you and what did you do or say
      Answer question

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