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      Associate Cloud Support Engineer Interview

      29 Jul 2022
      Anonymous employee
      Jodhpur, Rajasthan

      Other Associate Cloud Support Engineer interview reviews for DigitalOcean

      Associate Cloud Support Engineer Interview

      25 Dec 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at DigitalOcean (Jodhpur, Rajasthan) in Jun 2022

      Interview

      The DO interview process is the absolute best. Once your application is put under consideration, you are contacted by the HR for an initial introductory round. This round is very casual and the Recruiter discusses about the position and throws some light about the work culture of the company. He also assesses you based on your communication skills and overall personality. (30-45 mins) After the HR round, you have an initial screening round, where one of the higher ups, mostly a manager, will take your interview. He might ask you a few technical questions related to Linux or Cloud and a few situational questions on customer issues and tickets. (45mins) After the screening round, you have an Overall Fit round, where you are assessed if are a good fit for the company. The interviewer for me was the Director of Customer Support herself. She asked me to introduce myself and it was more like a casual conversation rather than an actual interview. Not very technical, but you must exhibit exceptional work ethics. (30-45 mins) Next up, we have the Technical Round. This is basically the last interview round and and frankly the round that will land you a job at DO. It's purely a technical round, you'll be interviewed by one of the most experienced and skilled people at DO. They will ask you questions about anything from Linux, Servers, DNS, Cloud instances. I was asked a lot of situational questions. Just don't panic and take your time to think properly and answer. (45 mins) After the technical round, if you get selected, the recruiter will get in touch with you to discuss about your package and a list of benefits provided to the employees based on your region. After a few days you finally receive your offer letter. (30 mins) Additionally, I wanted to share that the recruitment and onboarding processes are very smooth. I felt so welcomed and comfortable throughout the process. IMO this has been the best interview experience for me.

      Interview questions [4]

      Question 1

      Q: What is boot process?
      Answer question

      Question 2

      Q: How do you handle an irate customer?
      Answer question

      Question 3

      Q: How do you deal with internal conflicts among coworkers?
      Answer question

      Question 4

      Q:How will you move a local user project (website data, databases, etc) to the cloud? Explain each step in detail.
      Answer question
      2

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at DigitalOcean in Nov 2023

      Interview

      The interview consisted of 3 major rounds- Technical,Cultural and Managerial. Overall the interview process was very good and organised. DO gives emphasis on cultural round as well. The difficulty was Medium.

      Interview questions [1]

      Question 1

      How do you deal various customer situation?
      Answer question

      Associate Cloud Support Engineer Interview

      7 Jan 2024
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at DigitalOcean (Bengaluru) in Nov 2023

      Interview

      The interview process involved 5 rounds. It started with an initial screening by a Senior recruiter, followed by conversations with a manager . After that, there was a technical and situational based homework assignment related to troubleshooting and responding to customer issues. Next round was with a Senior manager and it was more casual. Finally, I had a technical interview focusing primarily on topics like Linux, SSH, Cloud, MySQL, website errors etc. Following successful completion of all the interview rounds, the recruiter initiated a discussion regarding compensation, benefits etc. Finally, an offer letter was released. The interview process lasted around 4-6 weeks. All the interviewers were incredibly friendly and created a relaxed atmosphere. Their professionalism and kindness helped me perform at my best. Overall, it was the best interview experience ever.

      Interview questions [1]

      Question 1

      How do you handle a frustrated customer? How can we reduce the load time of the website which is hosted on cloud?
      Answer question

      Associate Cloud Support Engineer Interview

      7 Sept 2023
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DigitalOcean (Bengaluru) in Jul 2023

      Interview

      Firm as much as it could be it was very precise and selective base process for dedicated role with 5 round of total interaction with team. One of the most exquisite interview I have ever been and so comfortable.

      Interview questions [1]

      Question 1

      Go through resume points in details as in introductory round
      1 Answer