I applied through a recruiter. The process took 4 weeks. I interviewed at Diamond Mind (Potomac, MD)
Interview
The interview process was very straight forward. I was told from the beginning by the recruiter that there will be a phone interview, an in person interview with the manager(s), and a team interview. There was also an aptitude test after the first phone interview with the recruiter that I had to complete before my next step.
Interview questions [1]
Question 1
Several questions were related to my background and how it related to payment processing as well as customer service. There were also some situational open-ended questions.