I was genuinely excited about the opportunity to join Deseret First Credit Union and felt that my fraud prevention background aligned well with the role. The initial communication was positive, and I was led to believe multiple times that I was a top candidate, which made the process feel promising. However, the overall experience became very disappointing. I applied in July and interviewed in October, but communication was inconsistent and lacked transparency. Despite the lengthy timeline, I ultimately received only a generic rejection email in November rather than a professional courtesy call or meaningful feedback - which was alarming considering the length of time it took to get to this point.
Additionally, during my interview with the CFO and Fraud Team Lead they didn’t seem particularly engaged or interested in me as an applicant, which raised concerns about the process. For an organization that emphasizes values and integrity, the candidate experience felt surprisingly unprofessional. I hope they improve how they communicate with applicants and how interviewers engage with candidates, because this process did not reflect well on the organization.