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      Delta Hotels

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      Guest Service Agent Interview

      12 Nov 2015
      Anonymous interview candidate
      Edmonton, AB

      Other Guest Service Agent interview reviews for Delta Hotels

      Guest Service Agent Interview

      4 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Delta Hotels (Edmonton, AB) in Nov 2015

      Interview

      it was pretty quick there were 2 managers who interviewed me .and told me that the front office manager will just call if they are done with the interviews since theyre having like ongoing interviews.its been like a week already havent had a phone call yet from them,but will see.

      Interview questions [1]

      Question 1

      ts just basically your work experience and some questions on how you deal with people
      Answer question

      I applied through an employee referral. I interviewed at Delta Hotels

      Interview

      First I had to do an interview with the manager, once that is passed I had to do a screening interview with HR where I answered similar questions. After that interview they decided to hire me. It was not a complicated interview process.

      Interview questions [1]

      Question 1

      How to deal with a guest that is difficult?
      Answer question

      Guest Service Agent Interview

      16 Aug 2018
      Anonymous employee
      Moncton, NB
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Delta Hotels (Moncton, NB) in Jan 2018

      Interview

      star interview questions, describe a situation if you meet an angry customer, what will you do? all questions are like that, there are 2 interviews, if the first interview is good, they will ask their front desk director or hotel manager meet you again for 2nd interview, if 2nd interview they seem like you, you 90% will get the offer, if after 1st interview, they didn't give you 2nd interview within same day or within 1 week, probably you failed on interview.

      Interview questions [1]

      Question 1

      Describe a situation when you meet an angry customer, how you handle the situation?
      1 Answer