I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Dec 2015
Interview
I completed an online application and was invited to record a video interview - shortly after completing the video interview, I was invited to a face-to-face interview in Atlanta. The whole process was very well organized, the face-to-face interview took place in a group setting (approximately 50-60 people), and there were four different segments of the interview. Overall a very positive experience.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?