I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Dec 2021
Interview
6am to 3pm. 3 parts, individual, group based and simulation. First question is how hard it is to get in with Delta compared to Harvard. Grouped with random people to see how you can connect with strangers. Observed by Delta employees when in group settings. First time they had employees hold interviews rather than management so I felt that kind of made it harder.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.