I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Sept 2015
Interview
It was a very long process. First, a video interview online that is done on your own time. Next, a brief phone call confirming you are eligible. Finally, a flight out to Atlanta for a Face to Face interview with four parts: STAR questions, Q&A session, and physical test, and a job outline. If you are offered a job (typically on the spot) it can take up to 10 weeks to get a training date.
Interview questions [2]
Question 1
Tell us about a time you were asked to do something that went against your morals/beliefs.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?