I applied online. The process took 1+ week. I interviewed at Delta Air Lines in Sept 2015
Interview
Applied for position in the last week of August, which involved two applications (1 requiring 10 years of work history), 3 references that were not related to me or working with me (1 required to know me for at least 10 years) and two personality assessments. Received digital interview request on August 31st and completed on September 3rd (must be completed in three business days). Because of the interview questions posted on here, I feel like I was well prepared for the interview. I hope to hear from them for a F2F. Remember to answer questions using the STAR method!
Interview questions [5]
Question 1
Describe a situation where you demonstrated initiative and took action without waiting for direction.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?