I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Jul 2022
Interview
IN PERSON interview - Delta flew me to Atlanta. They made sure to accommodate me with best times that worked for me for my flight. I could choose to fly on the date of my interview or day before. I chose the day before and it was great because I had enough time to get ready and review all my possible questions. Getting to the headquarters I felt extremely welcome. People were clapping, cheering. It was an amazing and unique time.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?