Made it to last round and then turned ip the job down because of lack of interest but the company seemed wonderful. Did a phone interview and video submission online! Pretty nerve wrecking. The company seemed very out together snd did things in a timely manner. People were nice. Look up star system- it's how they do the interview process. Ask all about your previous jobs and what you had done there- when you had a difficult customer and what did you do- when you caught someone doing something wrong- what did you do?
Interview questions [1]
Question 1
Questions were standard- name a time when you did this... Went above and beyond for someone
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?