I applied online. The process took 2 months. I interviewed at Delta Air Lines in May 2014
Interview
The hiring process is long. After completing the entire application you are called for a phone interview with scenario questions. If you pass that portion you are asked some job related experience questions. At that point they either tell you "someone will be in touch" (and you'll probably get a TBNT) or that you have moved to the next step and someone will call with interview times. If you've made it this far you will get an invitation to do a simple video interview and if they like that they will fly you to Atlanta for an interview. The interview in Atlanta consists of a few different "areas" and overall it was a very informative great day!! I have nothing bad to say about delta!
Interview questions [1]
Question 1
Name two times you dealt with a difficult coworker.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.