It was very quick. I submitted my resume online to them via Indeed, they called me and asked me to come the next day in the evening. When I came, they asked some basic interview questions, like, why do I want to work here, how would I deal with the customers, etc. and then asked me to read a script to see how I would sound on the phone. I had previous experience working in market research so I was able to answer these questions very easily. After the interview, I started the next day for training.