There was a 30 minute interview with the practice director and another employee. Questions were not hard and mostly wanted to get to know you as a person and how you would deal with conflict. If you have customer service experience, you should definitely talk about that.
I applied online. The process took 3 weeks. I interviewed at Dana-Farber Cancer Institute in Nov 2020
Interview
2-3 rounds typically. HR will screen you with a phone call, ~30 mins but often less. Then they pass you on to the floor that is hiring. Meeting with 2-4 other people who work on the team, often semi-casual and laid back. Good interview
Interview questions [1]
Question 1
How do you work under pressure?
Strengths and weaknesses?
What would you do if the phone was ringing, there was a patient in front of you, and you had a provider behind you asking a question?
How do you feel about working in PPE?
Good, in depth, need to know job description and be confident for best results. You should also be prepared to describe how you handle stress, how you organize, and how you work work others.